Actual conversation with our server during dinner.
Me: Is this Diet? I’m kind of a stickler for that stuff.
Dayle: We both have diabetes, so
Server: Oh, I have diabetes too! I don’t think the line has changed, but you never know. Let me check on that for you.
Sever, returning with fresh soda: I double checked the lines and it’s definitely Diet Coke. Here’s a new one just in case.
Me: Thank you
Dayle: Thank you
Server, after we’ve gotten our food: I asked around and it sounds like we put in a new syrup box this morning, so the soda might be extra fresh. That might have been what you tasted.
Me: I’ve been battling some allergies too, so this was likely just an overreaction on my part, but I appreciate you checking.
Manager On Duty, as our food is being served: I just wanted you to know that we checked all of the lines to ensure our soda is accurate. I apologize for any inconvenience.
Me and Dayle: Thank you
I try not to make a big deal out of stuff like this. Sometimes severs get it wrong. Sometimes I mumble my drink request. It happens. And like I said, I don’t like being that customer that causes a scene over something that’s easily remedied. I suppose it’s a good thing I consume too much Diet Coke, in case a regular soda tries to sneak its way through my straw. I know there are plenty of bad things that could happen if I drank a full, unrecognized regular soda, but I didn’t. And the staff at ‘Matchbox’ was over-accomodating to my concerns.
The fact that our server also lives with diabetes was a welcome bonus. We’re everywhere!