Extra Effort

Actual conversation with our server during dinner.

Me: Is this Diet? I’m kind of a stickler for that stuff.

Dayle: We both have diabetes, so

Server: Oh, I have diabetes too! I don’t think the line has changed, but you never know. Let me check on that for you.

Sever, returning with fresh soda: I double checked the lines and it’s definitely Diet Coke. Here’s a new one just in case.

Me: Thank you

Dayle: Thank you

Server, after we’ve gotten our food: I asked around and it sounds like we put in a new syrup box this morning, so the soda might be extra fresh. That might have been what you tasted.

Me: I’ve been battling some allergies too, so this was likely just an overreaction on my part, but I appreciate you checking.

Manager On Duty, as our food is being served: I just wanted you to know that we checked all of the lines to ensure our soda is accurate. I apologize for any inconvenience.

Me and Dayle: Thank you

I try not to make a big deal out of stuff like this. Sometimes severs get it wrong. Sometimes I mumble my drink request. It happens. And like I said, I don’t like being that customer that causes a scene over something that’s easily remedied. I suppose it’s a good thing I consume too much Diet Coke, in case a regular soda tries to sneak its way through my straw. I know there are plenty of bad things that could happen if I drank a full, unrecognized regular soda, but I didn’t. And the staff at ‘Matchbox’ was over-accomodating to my concerns.

The fact that our server also lives with diabetes was a welcome bonus. We’re everywhere!

We saw ‘Before Midnight’ after our dinner. It was excellent.

7 thoughts on “Extra Effort

  1. That’s the way it’s supposed to be!! I had just the opposite experience at a convenience store – one that visibly and consistently supports JDRF, for that matter, that I almost felt bad for them. Glad to hear there are really people out there who care about getting it right.

    Like

  2. I have lived with hypoglycemia all my life. I developed an early aversion to the taste of sugar. Self defense I guess. I didn’t get diagnosed until I was 50. Hyper insulinism is another name. Is it indeed a form of diabetes?

    Like

  3. I’ve had that happen too! That’s awesome that your server was nice 🙂 if I can’t tell if its regular or diet and I don’t want to say anything ill test the drink with my meter! Just put a drop of the coke on a test strip and if if reads a number or HI then it’s regular!

    Like

  4. I’m glad you had a good experience after not making a big deal out of it. I’m going to have to check this “Matchbox” out the next time that I’m down in your ‘hood.

    Like

Thoughts?

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s